Testing My Alarm Panel through Alarm Grid

Hey DIY-ers, I’m
Jorge from Alarm Grid. Today, we’re going to be going
over how to test your alarm system through Alarm Grid. Now, when I’m
referring to testing I’m referring to the
actual setting off an alarm and making sure that the
alarm signals are actually being sent over, and that
the central station– the central monitoring
station is receiving them. So a lot of people think
in order to do this, you need a
professional installer to go out to the house,
that is actually not true. You can actually in testing
systems on your own, we encourage our users
to test the systems on their own first of
all, not only is he going to give you a better
understanding of your system. It’s also going to make
sure that in the future you know how to do the
testing on your own. You can go through
the programming if anything needs to be changed. You can call us and
work with us, especially if you’re monitoring,
you just call us, call into the
tech department, let us know that you may need
help testing some sensors, will be more than
happy to help you out. But if you’re looking at
doing this on your own, all you have to do to test
your alarm system to make sure that the signals are being
sent to the central station is first call our phone
number on the website. Our general number
is 888-818-7728. Listen to the menu
options, and you should see one– you
should have one option. We’ll actually forward you
over to the central monitoring station which is
Criticom, well CMS. So after you get
patched through CMS, they’re going to need
your name, your address, and your false alarm password. After you’ve given them
all this information, you just need to let
them know that you want to place your account on test. You can choose how long you
want to place it on test for, an hour, 30 minutes, a
whole day, a whole week, it’s up to you to decide
how long you want to place your account on test for. But do realize,
placing your account on tests with the
central station means that any signals
received from your alarm system they will not dispatch. What this means for
you as you can freely go around the house,
set off alarms while your system is on test
mode at the central station. And you don’t have to worry
about any police fire, fire department, medical department
being dispatched out to the house or
to your location. Now, one very
important thing, when you’re calling the
central station make sure that you give them
the false alarm password and not your duress, a lot of
people confuse these two. The false alarm
password is the password that you give the central
station to let them know– one, it might have been a
false alarm and to verify they are actually one
of the alarm users. If you give them the
duress, the first thing they’re going to want
to do is call the police because they think you’re
in the duress situation even though you are
the one that called. So if you give them
the duress they’re automatically going to
dispatch the authorities out to your house. If you give the
false alarm password, they’re going to
go ahead and know that you’re a
verified user and then you’re just placing
the account on test. Now, when you’re
testing your system. If you have burge,
environmental, life-safety devices. So by burge, I’m talking
about motions doors, windows, and glass breaks, motions,
doors, windows, glass breaks, shock sensors even. If you’re testing
burge sensors make sure that they receive
a burge signal. Make sure that you
only need to test– if you want to test every
single sensor you certainly can. but whenever you’re doing
this for a certificate– for the certificate of alarm
for insurance purposes, you only need to test
one of each kind. So one burge, one life safety,
so if you’re doing fire and CO, you should test one of each. So if you have a smoke detector,
heat detector, or a CO, test one of each. And then if you have
environmental sensors like flood sensors
you want to make sure you test those
as well, if you’re looking to get flood
protection checked off on the certificate of alarm. After you test
one of each sensor with a monitoring station and
your account is still on test and you wanted to go back live. You can always call back, tell
them to put your account live again, to take it off
of test, or you can just wait until the time limit
you gave them runs out. But basically, once you do
that, once you do test the alarm system, and you’re doing this
for the certificate of alarm on our page, all you have
to do is send us an email, let us know that you’ve
tested the sensors, and that you’re doing it
for a certificate of alarm. We’ll go in will check
off what you’ve tested and then you can download the
certificate of alarm right from our website,
www.alarmgrid.com. You just have to log in to
your profile and you actually see a button that it will say– you can actually email
the certificate of alarm directly to your insurance
agent or you can email it to yourself, and
then you can send it to them, whichever one
works best for you guys. And keep in mind, if you are
doing this for the certificate alarm, for the homeowners
insurance discount, you usually have to get
it done once a year. So after your year
passes, you may need to get another
certificate of alarm, and the testing it’s always
best to try to test the alarm system at least once a month,
just to make sure everything is still working correctly. So testing one of each sensor
once a month is definitely recommended, not only
is it going to get you guys familiar
with the system. You’ll know what to do
with the central station, you’ll feel more comfortable
calling in or even working with us. If you have any questions
at all about how else to test the alarm system,
your false alarm passwords, your account information
or anything like that, feel free to email us
at [email protected] If you found the
video helpful, make sure you hit Like on underneath,
subscribe to the YouTube channel, and enable
notifications, so whenever we upload new
content you guys get notified. I’m Jorge, and I’ll
see you guys next time.

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